Lorgate’s commitment to quality is based on four core principles:
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We fully identify and conform to the customer’s agreed requirements
We monitor and record the effectiveness of the company Quality Management System procedures and processes; and with continual review of quality objectives, seek further opportunities for improvement
We ensure that the quality policy is fully understood within the company, and that adequate training is administered so that all staff are both competent and confident in undertaking their roles in all situations, each time, every time
We survey the operational processes for errors, and implement the necessary, effective actions to prevent further occurrence