ISO 9001:2015 Certified
ISO 9001 is the internationally recognised standard for Quality Management Systems. In 2015 it received a major review and update that has required many businesses to modify their quality management system.
Since the 2015 update Lordgate have been working hard, with assistance from BSI to meet the transition requirements. And following a programme of transition audits we have now been fully certified to BS EN ISO 9001:2015.
What's changed for us?
Whilst our core operations haven't changed, we've made improvements across the board and altered the way we think about certain aspects of our business.
Planning is a key area that's undergone improvements. We've adapted our processes to consider an extended range of interested parties when analysing potential risks. This means we're now looking at a much broader spectrum including supply chain in addition to our customers, employees and relevant regulatory bodies.
We are now putting more resource into identifying potential risks in all aspects of the business, especially in the planning stages allowing us to...